Lincoln, Nebraska-- If you receive a letter that knows what type of car you own and urges you to buy its warranty to ensure the safety of your vehicle, think twice.
The Better Business Bureau, an online site that offers reviews of companies, has "Protection Direct" listed as a D- business, with 158 complaints.
If one also googles the company that sends out these suspicious warranty warnings, there are numerous posts by those who purchased what they believed was a good plan.
Later, customers realized that this warranty essentially covers nothing.
10/11 news reporter Sean Viale called the number on the letter he received in his mail.
"They offered me what seemed like a good price. And when I told him I needed to talk it over with my family, he put me on hold and came back with an even lower cost warranty," he said.
Many customer reviews on the Better Business's website claimed they had similar experiences and felt pressured into buying the vehicle protection because of it.
Scams and misleading businesses are everywhere as technology makes it easier for companies, such as this one, to obtain information through legitimate services, such as dealer reporting systems.
Donald Arp, who works at the DMV, advises customers to be cautious about who they purchase their car warranties from.
"Someone you've had your car insurance with previously or homeowner's insurance, life insurance. Someone like that, an established local person that you know you can count on, that you can trust to give you the right information. When it comes to warranty information, your dealer is the obvious place to go," said Arp.