LINCOLN, Neb. -- The Department of Heath and Human Services created ACCESSNebraska in 2008 as a way to streamline many Nebraskans getting their health benefits, however the system's been plagued with problem after problem.
A new committee may put a fix to this. Joyce Kubicek works at Aging Partners in Lincoln and helps seniors navigate ACCESSNebraska.
"They need some help getting access and this change made it a little harder for them," said Kubicek.
Harder because she says when they call ACCESSNebraska it's a frustrating process.
"Long wait times, sometimes paper work gets lost or who to get a hold of," said Kubicek.
This resolution would create a special investigative committee of the legislature to study the effectiveness of the ACCESSNebraska system.
The committee would consist of seven state senators to look at the system piece by piece.
"Get into the darkest and deepest corners of the program to see what's working, what's not," said Sen. Annette Dubas.
Sen. Dubas says the special committee would have subpoena power to demand document from DHHS.
"There's ongoing reporting going on from the department but it's still not showing to us what the problems are and how to fix them," said Dubas.
For Kubicek, any changes to this system would be welcome news for those who rely on getting their health benefits from ACCESSNebraska.
"Anytime you change things so dramatically you lose people along the way and you get afraid that maybe some people who should access the system may fall through the cracks and that can be a concern," said Kubicek.
Sen. Dubas says the committee's report of the findings would come at the end of this year. LR 400 advanced out of committee on Monday in a unanimous vote and will head to the floor next.