Earlier this month, The Treasurer's Department announced a record day of collecting, processing and sending out child support payments. But every day the Treasury works with the Department of Health and Human Services to keep the child support system going.
The Nebraska Child Support Payment Center tries to remove obstacles so that payers have an easier time making payments whereas the Department of Health and Human Services steps in when those payments aren't being made.
"The easier you make it for a child support payer to make the payment, the more likely they're going to make the payment," said Troy Reiners, Director of the Nebraska Child Support Payment Center.
And with the holidays fast approaching, it's important to make the payments as easy as possible
"A lot of parents make the effort this time of year to pay that support," Byron Van Patten, Administrator for the Child Support Enforcement Nebraska.
But not everybody makes those payments-That's when DHHS' Child Support Enforcement steps in.
"They make application for services and we try to assist them in the location of the parents, establishing court orders and enforcing those orders," said Van Patten.
The department does everything from making phone calls, to taking away driver's, game or professional licenses, or withholding taxes to make sure payments are made.
For both departments, it's not about the money or the process. It's about the families who need that money.
"The reason we do this is for children and families," said Van Patten.
"Make it more worth their while, because it's really about them and how do we improve it for them," said Reiners.
And making sure those families get their money is top priority.
The Child Support Payment Center is working on 40 pay stations throughout the State of Nebraska to make paying even if you're far away from Lincoln much easier.