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The Community Action Partnership of Nebraska said out of 700 residents they've tried to help sign up for insurance across the state, not one has been successful in completing the process.
Some Lincoln residents said while they're excited at the prospect of affordable health insurance, they're not sold on delays from the website, www.healthcare.gov.
"I'm not gonna do it until I know for sure that the site is up and running, secure, and people are starting to get signed up for it more than just a few a week," said Dave Eyth.
Community Action of Nebraska said although it's been a slow start, all hope isn't lost.
"The change from even Friday is remarkable," said Community Action's Roger Furrer. "It's moving much faster today than it has at any point."
Computer glitches, long waits, and website crashes have discouraged some from signing up altogether.
"I have a reading and a learning disability and for me to go through all that information and try to get signed up and not have it work, that's why I'm not signing up," said Eyth.
Community Partnership said residents interested in insurance can also explore other avenues.
"There's a toll free number you can call and they will walk you through that process," said Furrer. The toll-free number is 1 (800) 318-2596.
"My understanding is that it's been much more successful than the website, to date," said Furrer.
Eyth said he'd consider the option if the website isn't up and running by the early enrollment deadline on Dec.15.
"I would go through the phone as opposed to going on the internet if they still aren't getting people signed up when the deadline comes to get insurance by January 1st," said Eyth.