The cold weather is a factor in why 22,000 people across the state are behind in their gas bills to Aquila. At least 8,000 people received cut off notices in January.
Aquila will not be disconnecting any customers as part of the cold weather rule adopted by the Public Service Commission.
“We have strict rules which we abide by to make sure we don’t cut off customers in weather like today,” said Don Nordell with Aquila.
The Salvation Army is hoping to help those in need through their heat share program.
“The need is tremendously for this year. In the month of January of example we had 350 requests for assistance which is the largest request we’ve had in many, many years,” said Leta Drake Powell with the Salvation Army.
If you would like to donate you can call them at (402) 474-6263. Aquila also asks that you call them if you are having problems paying your bill. Their number is 1-800-303-0752.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.