Insurance claims rolling in by the thousands following storms

Published: May. 12, 2016 at 9:14 PM CDT
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Filing an insurance claim may take more time than usual following the storms that hit Lincoln and Lancaster County Monday/Tuesday.

Thousands of claims are rolling in, particularly in the southeastern part of the city, and adjusters are trying to keep up.

"What we've seen is anything from severe damage," Monte Eastin, a local agent through American Family Insurance, said, "[to] structural damage, to [people] not knowing if they do have damage."

Eastin said his agency off of 56th and Old Cheney has had a busy week trying to process the hundreds of claims they alone received. His location has had approximately 520 claims filed by local auto, home and farm owners due to the storms.

Another insurance agency, State Farm, reports they received approx. 1,360 auto claims and approx. 1,120 homeowner claims as a result of the storms. Those numbers are statewide, however, spokesperson Ann Avery said the greatest impact from that storm generally was in the Lincoln area.

State Farm also received an additional 350 homeowner claims from a second storm system early Wednesday morning, though the greatest impact was generally in the Omaha area.

Local agencies said they've brought in extra adjusters to help because they realize this is a difficult time for many people in the area.

"It's stressful," Eastin said, "and we want to make sure they know we're here for them. We're answering the calls and getting the claims set up as fast as we can."